Legal
Privacy
A small fish breeder in Waitara does not need much about you, and does not want much. Last updated August 2026.
The short version
We collect what we need to get fish to your door and answer your emails. We do not sell it, we do not rent it, and we do not pass it to anybody who is not physically involved in delivering your order.
What we collect
When you place an order:
- Your name, email address, delivery address and phone number
- What you ordered, and whether the address is rural
- A record of the order and any correspondence about it
When you use a form on this site or email us:
- Your name and email address
- Whatever you chose to write in the message
We do not run analytics, advertising pixels or third party trackers on this site, so there is no profile of your browsing being built here.
Payment details
Card payments are handled by our payment provider on their own systems. We never see or store your full card number. What comes back to us is confirmation that a payment succeeded and the last few digits, so we can match a payment to an order.
Why we hold it
- To pack and send your order, and to give the courier a delivery address
- To email you tracking, and to email you about your order if something changes
- To handle a live arrival claim, which needs the delivery time on your tracking
- To keep the records a New Zealand business is required to keep
Who else sees it
Only the parties who have to:
- The courier. Name, address and phone number, because they cannot deliver a box without them.
- Our payment provider. They take payment and hold the card details we never see.
- Our form and email providers. Messages you send through this site pass through a form service on the way to our inbox.
That is the entire list. We do not sell your details, we do not trade them, and we do not hand them to marketers.
Restock emails
If you ask us to tell you when a fish is back, we keep your email address for that and nothing else. One email when a spawn is ready or something out of the ordinary goes up. Every one has an unsubscribe link, and asking us by email works just as well.
Photographs you send us
If you send us a photo of your fish settled in, we may put it in the gallery, because we like seeing where they end up. We will ask first, and if you would rather we did not, that is the end of it. Tell us at any time and we will take it down.
How long we keep it
Order records are kept for seven years, which is what New Zealand tax law requires of us. Enquiries that do not turn into orders are cleared out once they are plainly finished with. Restock addresses are kept until you unsubscribe.
Your rights
Under the Privacy Act 2020 you can ask us what we hold about you, and you can ask us to correct it if it is wrong. Email contact@aquatic-angels.co.nz and we will come back to you. There is no charge and no form to fill in.
If you are not happy with how we have handled your information, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
Where it is stored
Some of the services we use store data on servers outside New Zealand. We only use providers that commit to protecting it to a comparable standard.
Cookies
This site sets no tracking cookies. Your cart is held in your own browser's local storage on your device, not on a server, which is why it survives a refresh but does not follow you to another device. Clearing your browser data clears the cart.
Questions about any of this go to contact@aquatic-angels.co.nz.